Home / Shipping
We do not ship anything. This page explains who does, and where to look for the answer you came here for.
The retail partner whose listing you open. When you press a buy button here, you land on their product page, you pay them, and the parcel leaves their network. We are a catalog. We have no warehouse, no packing bench and no carrier account, and nothing in this building has ever been posted to a customer.
Because any table we printed would be fiction. Delivery cost and speed depend on your address, the size of the item, which fulfilment centre holds it, whether you have a membership with the retailer, and what the retailer is charging that week. A glove and a duffle do not travel at the same rate. Publishing a number, or a free shipping threshold, would be inventing a promise we have no way to keep.
The real figure appears at the retailer's checkout, before you confirm, with your address already entered. That is the only place it is correct.
| Question | Where it is answered |
|---|---|
| What will delivery cost me? | Retailer checkout, after your address is entered |
| When will it arrive? | Retailer listing and order confirmation |
| Does it ship to my country? | Retailer listing, delivery section |
| Where is my parcel right now? | Order history in your retailer account |
| Can I change the delivery address? | Retailer order history, inside their edit window |
| It says delivered and it is not here | Retailer support, they can open a trace |
| Which size should I have ordered? | The product page here, chart and calculator |
| What is this glove lined with? | The product page here, specification list |
The tracking number is generated by the retailer and lives in your order history with them. We never see it, and there is no order lookup on this site to type it into. If tracking has stopped updating, the retailer's support can push the carrier for a status. We cannot.
Where a Fioretto item ships to is set by the retailer and varies by item. A belt that reaches one country may not be listed for the next one over. The delivery section of the listing states it for that specific item, and it is worth reading before you get attached to a colour.
Every price on these 136 pages is a snapshot from the last time we checked, running $8.99 to $59.99 across the catalog. Prices move. Ours is a guide for narrowing a shortlist, and the retailer's is the one you pay.
Anything measurable that lives on a page here: which chart applies to which glove, whether a backpack takes a 17 inch laptop, what a stated belt length means against a waist measurement, which colours belong to the same model. Send those and they get answered. Anything with a tracking number attached has to go to the retailer, and sending it to us only adds a day.
Fioretto